Keep the lesson for the next incident
Classify repetition causes
Group repeats by missing summary, hidden evidence index, changed source, changed question, absent owner, unclear closure, or deliberate revalidation. Keep one pair of attempts and its consequence for each class. Distinguish process duplication from a valid need to revisit moving context.
Keep continuity exemplars
Retain compact prior and follow-up briefs showing question, scope, sources, evidence delta, uncertainty, owner, and stop rule. Include a merged duplicate and a justified repeat. Update examples when task boundaries, evidence standards, or review responsibilities change.
Review recurrence
Assign owners for task continuity, evidence indexing, and decision closure as needed. Sample related investigations on a defined cadence and track overlap without new evidence. Reopen the workflow review for repeated setup loss, missing deltas, or an increasing number of unbounded rechecks.
What to carry forward
Close the learning record with repetition classes, continuity exemplars, owners, and a trigger for work that repeats without a material delta. Preserve deliberate revalidation as explicit workflow behavior. The durable result is clearer continuity and earlier stopping when another pass cannot improve the decision.
Keep the decision with the work.
Use a Work Item in Aglet to record the problem, the evidence you have, and the next decision. Add an owner and priority, then keep updates in the discussion so the next person can follow the reasoning.
Create an account See the product workflow