Aglet

See recurring problems. Decide what to fix.

Review software errors and customer requests, assign the work, and keep the result beside the evidence.

Try the built-in sample in your first project. No production connection needed.

Aglet Signal Inbox showing grouped checkout errors, their severity, occurrence count, and environment
Example Signal Inbox · Select image to enlarge

A checkout problem, from report to review.

An illustrative workflow: customers hit a timeout at checkout. Here’s how the team can investigate it in Aglet.

  1. “Checkout keeps timing out.”

    Open the grouped Signal. Compare when the error last appeared, how often it occurs, and which service and environment are affected.

    Signal Inbox
  2. One investigation. One owner.

    Link the Signal to a Work Item, assign the investigation, and set a priority. Keep findings in the discussion so the next person can pick up the thread.

    Work Items
  3. Did the change solve the problem?

    Review the verification record with the original work. If the observations don’t establish an outcome, keep the result inconclusive and the next check explicit.

    Verification

Walk through your first project

See the work in context.

Every view answers a different question: what is happening, what are we doing, and what do we know now?

Decide what merits work

The Work Items view keeps status, priority, ownership, and the problem that started the conversation together.

Aglet Work Items board showing checkout work in inbox, planned, and investigating states
Example Work Items · Select image to enlarge

Leave a record someone can inspect

The project overview connects Signals, Work Items, and verification records without turning missing context into a healthy result.

Aglet project overview showing the next action and the path from intake to review
Example project overview · Select image to enlarge

One handoff for product and engineering.

Aglet gives the people around a recurring problem one shared place to decide what happens next.

Product and engineering
Choose which repeated problems deserve a place in the next release.
Engineering leads
Give important work an owner and a visible path from investigation to review.
Support and customer teams
Bring recurring requests into the same decision as the technical work they describe.

Browse practical playbooks

Questions before you start.

Is Aglet an issue tracker?

Aglet creates and organizes Work Items from recurring problems so the reason, owner, and next step stay together.

Does Aglet replace observability?

Observability tools help you explore system behavior. Aglet helps the team decide what that behavior means for the next change.

Can Aglet make code changes?

At launch, repository and deployment writes are off. Agent runs are limited to observed context and recommendations around the work.

Which tools can I connect?

Start with HTTPS event intake and request examples for cURL, Node.js, Python, and Ruby. You can also record customer feedback and connect selected GitHub repositories with read-only access. See connection options.

What can I try first?

Create an account, add a project, and run the included example before connecting a production source or customer traffic.

Try the included example.

Create a project, run the included example, and follow one problem into an owned Work Item.

Create account