Build a useful investigation brief
Choose a representative file
Use a valid file, a file expected to be rejected, and a file that takes a longer validation path when available. Record identity, size, upload response, and expected validation outcome before starting each trace.
Build the state timeline
Record upload accepted, validation queued or started, intermediate progress if exposed, accepted or rejected result, and every visible action. Mark unknown transitions explicitly and compare the first visible ready signal with the actual validation boundary.
Separate delay from omission
Compare the timeline with the workflow contract and identify the earliest missing, late, or contradictory state. Explain whether the evidence supports a processing delay, a status read gap, or a race; leave implementation cause open if traces do not distinguish them.
What to carry forward
The investigation is sufficient when a reviewer can follow the file identity from transfer response to validation result and identify the first missing or misleading transition. If timestamps are incomplete, report the observable gap and avoid converting an unknown wait into a root-cause claim.
Technical background: W3C guidance.
Keep the decision with the work.
Use a Work Item in Aglet to record the problem, the evidence you have, and the next decision. Add an owner and priority, then keep updates in the discussion so the next person can follow the reasoning.
Create an account See the product workflow