Build a useful investigation brief
Build the snippet matrix
List query, result type, title, matched field, excerpt source, highlight, truncation, viewport, and destination heading. Include one content type with a good excerpt and one with a buried match. Record whether the query term is visible or merely implied.
Trace the first loss
Compare source field, excerpt selection, normalization, rendering, and responsive truncation. Vary one content type or viewport at a time. Record when a snippet remains lexically correct but loses the context needed to choose, separating rendering from retrieval.
Write the context brief
State essential context, first loss boundary, affected templates, and competing explanations. Recommend one bounded field or layout experiment with pass criteria. Do not claim the result is irrelevant when the evidence only shows an incomplete excerpt.
What to carry forward
The investigation is complete when the first context loss is reproducible from match to destination and the affected result scope is clear. Stop with one bounded experiment. Keep content-type and viewport limits visible so a fix does not overpromise across all snippets.
Technical background: Digital.gov guidance.
Keep the decision with the work.
Use a Work Item in Aglet to record the problem, the evidence you have, and the next decision. Add an owner and priority, then keep updates in the discussion so the next person can follow the reasoning.
Create an account See the product workflow