Establish what is happening
Name the intended target
Record the project, environment, service, repository, commit, and release window expected by the change. Use the canonical deployment record or release note available to the team rather than reconstructing identity from a display label.
Name the observed target
Capture where the signal, request, job, or configuration was actually observed. Compare environment identifiers, routing metadata, version markers, and timestamps, noting any field that is absent or stale.
Bound the consequence
Determine whether the mismatch affects only reporting, a real rollout, or both. Separate an incorrectly linked record from evidence that the wrong environment served traffic. Keep those paths as distinct hypotheses.
What to carry forward
Triage should produce a mapping statement with intended and observed targets plus the consequence currently supported by evidence. Escalate the mismatch for context repair when identity is uncertain; do not infer release health from an untrusted environment label.
Keep the decision with the work.
Use a Work Item in Aglet to record the problem, the evidence you have, and the next decision. Add an owner and priority, then keep updates in the discussion so the next person can follow the reasoning.
Create an account See the product workflow