Keep the lesson for the next incident
Compare the handoff promise
Review what the sender believed was complete against what the receiver needed to act. Identify whether the gap was scope, evidence, decision, access, dependency, or acceptance, and tie it to the actual blocker record.
Check recurrence
Look at nearby handoffs or later work for the same missing condition. Distinguish repeated structure from one exceptional dependency, and avoid assuming a new template will solve a boundary that requires authority.
Improve one transfer contract
Adopt one adjustment such as a receiver checklist, required dependency owner, decision link, or explicit next action. Assign ownership and define a future handoff observation that can show whether the blocker appears earlier or disappears.
What to carry forward
The learning output links context loss to a concrete handoff improvement and a future observation. Stop when another team can apply the change and report its limits; preserve legitimate blockers that need a separate authority decision. Keep legitimate authority holds separate from handoff defects in the follow-up record.
Keep the decision with the work.
Use a Work Item in Aglet to record the problem, the evidence you have, and the next decision. Add an owner and priority, then keep updates in the discussion so the next person can follow the reasoning.
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